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Privacy Policy

Last updated: May 6, 2025

Our Commitment to Your Privacy

At Phended, we take your privacy seriously. Our mission is to provide secure cybersecurity education, and that mission extends to how we handle your personal data. We will never sell your information.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to our services, or communicate with us. This may include:

  • Contact information (name, email address)
  • Account credentials
  • Course progress and completion data
  • Payment information (processed securely through our payment processors)
  • Communications you send to us

We also collect certain information automatically when you use our Services, including log data (IP, browser type, pages visited), device information, usage information, and cookies (see our Cookie Policy).

We Will Never Sell Your Data

Unlike many online services, we do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is collected solely to provide and improve our services to you.

2. How We Use Your Information

  • Provide, maintain, and improve our Services
  • Process transactions and manage your account
  • Send technical notices, updates, and administrative messages
  • Respond to your comments, questions, and requests
  • Analyze trends, usage, and activities in connection with the Services
  • Personalize and improve your experience
  • Protect against, identify, and prevent fraud and other illegal activity

3. Information Sharing

We may share your information in these limited circumstances:

  • With vendors and service providers who carry out work on our behalf
  • In response to a legal request if required by law
  • To protect the rights, property, and safety of Phended or others
  • In connection with a merger or acquisition
  • With your consent or at your direction

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements.

5. Your Rights and Choices

  • Access, correct, or delete your personal information
  • Object to our processing of your information
  • Request restriction of processing
  • Request portability of your personal information
  • Opt out of certain communications from us

To exercise these rights, contact us at [email protected].

6. Data Breach Response

In the unlikely event of a data breach, we will notify affected users promptly (typically within 72 hours of discovery), describe what data was affected, offer guidance on protective steps, and work to address the vulnerability.

7. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective.

8. Contact Information

Questions about our Privacy Policy? Email us at [email protected].